FAQ

Maison Lomi – FAQ

Q: How long does shipping take?

A: Our glam team begins processing your order within 2–5 business days. Shipping times vary based on your country, but most arrive within 7–14 business days. You’ll get tracking once it ships.

Q: Where do you ship from?

A: Our pieces are made with love in fulfillment centers located across the US, and Australia—depending on where you are, we ship from the closest glam hub.

Q: What sizes do you offer?

A: Most designs come in S to 2XL! We recommend checking the size chart on each product page for your perfect fit. Remember, confidence is the best fit of all.

Q: What’s your return policy?

A:Because each piece is printed just for you, we do not offer returns or exchanges. But if something arrives damaged or incorrect—don’t worry, we got you. Just send us a photo within 7 days of delivery. Please double-check sizing before ordering. Still unsure? Email us—we got you,  💌

Q: What payments do you accept?

A: We accept PayPal, all major credit cards, Apple Pay.

Q: How can I contact you?

A: Email us at maisonlomi.biz@gmail.com or fill out our Contact Form. Our glam concierge will get back to you in 24–48 hours.